FAQ

ENVIRONMENT

What configuration options do I choose?

At Kunak, we know that each case is different. Our technology offers very different solutions for each type of problem. We encourage you to contact us to choose the best configuration for your team.

Where can I place my Kunak device?

The equipment can be placed in any location, either fixed or mobile, thanks to its gps technology, in places without a power connection and even in dark areas without internet access. For devices equipped with a solar panel, it will be essential to place these in areas are exposed to the sun.

Can you integrate the information from my sensors?

Yes. At Kunak, we can integrate the data from any external sensor in our system, creating sensor networks with both Kunak and existing equipment and integrate the information from all the devices on the Kunak Cloud or existing platforms.

How can I take advantage of my telecommunications?

At Kunak, we analyse each case alsongside the client taking advantage of the resources available to them and guaranteeing safe, efficient and effective data transmission. Our aim is for clients to only have to worry about the exploitation and analysis of the data, and the rest is up to us.

How is the installation and start-up of the equipment carried out?

As well as your equipment, you will receive a PDF manual, and we kindly ask you to follow the installation steps outlined in this manual. If you have any problems, you can contact us on +34 848 470 055 or email us at info@kunak.es

How reliable are the air quality sensors?

Our sensors offer good correlations with official stations and equipment of reference. If you need specific data or performance certificates, please contact us at info@kunak.es, we will be happy to provide them.

What is their useful lifespan?

Generally we advise that they should be calibrated every three months and replaced every two years.

How are the air quality equipment calibrated?

Kunak Air equipment comes pre-calibrated from the outset and allows different calibration methods depending on the resolution of the data that you want:

  • Remote calibration
  • Calibration by ZERO and SPAN in destination
  • Linear regression

If it is the first time you are calibrating your equipment, or you have any questions, please don’t hesitate to write to info@kunak.es

I have a question about the Cloud

As well as the equipment, we provide you with a complete manual with all the services available on our Cloud. In addition, we can integrate the data from the equipment with our client’s platforms. If you have any questions, please don’t hesitate to write to info@kunak.es

Contact us

If you can’t find the answer to your question, or need personalized assistance, please don’t hesitate to contact us.

 

Important note: The answers provided in this section are for information purposes only and will not be considered binding on Kunak.

Let’s talk

Do you need to have more control over your business or city? Do not hesitate, get in touch with us. We will study your case and help you find the most appropriate solution.